Visitor Information - Boise VA Medical Center
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Boise VA Medical Center


Visitor Information

To protect our Veterans and Staff during the COVID-19 pandemic, the Boise VAMC has in place temporary restrictions for patient visitors to all care locations consistent with guidance provided by the Centers for Disease Control (CDC).

As the COVID-19 status continues to evolve, visitor restrictions are subject to change.

Overview of current visitation guidelines:

  • Visitors will not be allowed in an outpatient or nursing home setting unless the patient is at the end of life. Patients at the end of life may have two visitors 18 years or older per day. Both visitors may be present with the patient at the same time. Visitors may also be allowed in the outpatient or nursing home setting when allowed by staff on that department.

  • One visitor, of at least 18 years of age, is permitted per patient in the outpatient setting if the visitor is deemed “essential” i.e. needed for mobility assistance, communication, disabilities, etc.
  • No visitors will be allowed under any circumstances if the visitor has:
  • Symptoms of an active infection to include but not limited to fever, cough, shortness of breath/difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea).
  • Positive COVID-19 test and is still within the quarantine period.
  • Household member or other close contact with a COVID-19 infected person.
  • Visitors under the age of 18 are not allowed, except in situations where the patient is the child’s caregiver and prohibiting the child from accompanying the patient would negatively impact the patient’s ability to receive medical care. All children 2 years of age and older must wear a mask upon entry to the building.
  • No visitors are permitted for Veterans who are diagnosed with COVID-19 or pending a test result for COVID-19, unless in end of life situations. 
  • All Visitors must self screen at entrance(s) to any BVMAC facility.
  • All visitors must always be correctly masked by covering the nose and mouth, comply with physical distancing and perform hand hygiene. Failure to comply will result in being asked to leave the facility.
  • Inpatient visitors must contact the unit to schedule visitation prior to visiting. Visitors must check in at the nurses’ station to complete a secondary COVID screening process prior to entering the patient’s room.
  • Visitors are only allowed in the patient room or other permissible area in which the patient they are visiting is located. (no wondering the facility)
  • Visitors that do not follow BVAMC visitation procedures, will be escorted from the facility and not be allowed to visit.

Visiting Hours & Policies

Cafeteria & Retail Store

Driving Directions

Community Based Outpatient Clinics

Boise VAMC has a Police Service. Our officers provide 24-hour patrols of the facility and parking lots. For general police assistance, please dial 208-422-1000 ext. 1122. In case of an emergency, dial 208-422-1000 ext.1122. Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible.

Because the VA Medical Center is federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.

Lost and Found
Lost and Found is located in building 88, Community Living Center. You may also contact them at 208-422-1000 ext. 1149.

A nondenominational chapel is located on the first floor of the hospital. Worship services are held on a regular basis. Please contact Chaplain Service at 208-422-1000 ext.1362 for additional information or to speak with one of our chaplains.

Parking at the Boise VA Medical Center can be challenging during peak days/times. Visitors are encouraged to arrive early and/or visit with patients during non-peak hours. During normal business hours the DAV provides transportation services from VA parking lots to the main entrance. If you are not able to flag down the DAV van you are welcome to call (208) 422-1000 ext. 7555 to ask for a ride.



Boise VA Medical Center
Boise, Idaho