Patient Advisory Council - Boise VA Medical Center
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Boise VA Medical Center

 

Patient Advisory Council

The Patient Advisory Council at the Boise VA Medical Center exists to provide the Medical Center feedback about how it can improve services and experiences for veteran patients.

The purpose of the Patient Advisory Council (PAC) is a collaboration between the Patient Centered Care Committee (PCCC) and the Behavioral Health Department  to solicit feedback from veteran patients and  caregivers about their experiences at the Boise VA Medical Center (VAMC) in order to develop and implement strategies for improving the quality, safety and accessibility of care at the Boise VAMC. Additionally, this council will ensure that Patient Centered Care is the focus of all strategies that emerge from the council and that VISN and VACO guidance concerning patient centered care is be adequately addressed and implemented. The Council meets monthly.  LRC acts as one of two VA employees as Point of Contact/Employee Representative on PAC.

What is the role of the PAC?

Advocacy – The Council will develop strategies to develop its capability to advocate with all community members to enhance the quality of services to Veterans.

Education – The Council will work with the Customer Service Board and Behavioral Health to provide education on services for Veterans, their families through groups, discussions, literature, and the community at large.

Contact phone number 208-422-1000 Ext 7875





PAC Meeting Minutes

January 2018

Contact Info

Location

  • 500 W. Fort Street, Boise, ID 83702

Contact Number(s)

  • 208-422-1000 Ext. 7875

Hours of Operation

  • Monthly Meetings