Boise VA Medical Center
Contact the Boise VA Medical Center
Boise VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and polices page for visitor hours.
Contacting a Patient
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o Boise VA Medical Center
500 W. Fort Street
Boise, ID 83702
For the location of an inpatient or their phone number, dial the Medical Center at (208) 422-1000.
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
Monday through Friday 8:00 a.m. - 5:00 p.m.
- Within Boise metro area: 422-1000
- Outside of the Boise calling area:
Evenings and Weekends
- Dial 1-866-437-5093 or (208) 422-1000
Map of the Boise VA Medical Center
For a map of the Boise VA Medical Center campus, including parking lots, buildings and interior patient care areas; click here.
Schedule an Appointment
Patient Advocate - Veterans Experience Office
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact the Veterans Experience Office; click here.
Former Prisoner of War Advocate
If you are a former Prisoner of War (POW) and need help accessing and/or navigating the Boise VA Medical Center, please click here for more information.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at (208) 422-1000 or 1-866-437-5093.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
For questions/concerns about a non-VA entity billing you for VA care please call (208) 422-1252.
For questions/concerns about the VA billing you for care at the VA please call (208) 422-1204.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Media Inquiries and Interviews
If you are a member of the media and you are requesting information and/or interviews with Boise VA Medical Center personel please contact Public Affairs Officer, Josh Callihan for more information at 208-422-1054.
To report problems with this website, please contact the Webmaster.
For matters related to privacy, confidentiality and security please contact the Boise VA Medical Center Privacy Officer at firstname.lastname@example.org or by calling (208) 422-1031.