Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and polices page for visitor hours.
Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o Boise VA Medical Center
500 W. Fort Street
Boise, ID 83702
For the location of an inpatient or their phone number, dial the Medical Center at (208) 422-1000.
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
Monday through Friday 8:00 a.m. - 5:00 p.m.
- Within Boise metro area: 422-1000
- Outside of the Boise calling area:
Evenings and Weekends
- Dial 1-866-437-5093 or (208) 422-1000
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Former Prisoner of War Advocate
If you are a former Prisoner of War (POW) and need help accessing and/or navigating the Boise VA Medical Center, please click here for more information.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at (208) 422-1000 or 1-866-437-5093.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Media Inquiries and Interviews
If you are a member of the media and you are requesting information and/or interviews with Boise VA Medical Center personel please contact Public Affairs Officer, Josh Callihan for more information at 208-422-1054.
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